WhatsApp for car rental agencies: the AI agent that answers and books
Your customers live on WhatsApp. Tamobila puts an AI agent there 24/7 — it answers, quotes availability and takes bookings — plus four automated messages.
In Morocco, your customer's app of choice is WhatsApp. Not your app. Not email. Not SMS. WhatsApp.
You can fight that, or you can use it. Tamobila uses it twice: an AI agent that handles the conversations, and automated messages that handle the moments.
The agent that answers at 23:40
"Salam, vous avez une Clio automatique ce weekend?" arrives at 23:40. Nobody is at the counter. By morning, that customer has booked with whichever agency answered first — and it wasn't you.
With Tamobila, an AI agent answers that message in seconds, in the customer's own language. It's connected to your real fleet, so it doesn't guess: it checks what's actually available for those dates, quotes your actual prices — seasonal multipliers included — collects the dates and the customer's details, and takes the booking request.
You stay in control. The agent never signs a contract alone: it hands you a verified booking to confirm, with the conversation attached. And the moment you want to take over a thread yourself, you type — the agent steps back. It's a counter employee who never sleeps, not a replacement for you.
The four messages that matter
Around the conversations, automate four moments — no human types them:
- Booking confirmation. Right after the booking is confirmed — message includes the pickup time, the branch address as a map pin, and a one-line "reply CANCEL to cancel."
- Car ready. When the car is washed, fuelled, inspected — "Your i20 is ready at the branch. Walk in any time before 18:00."
- Return reminder. Six hours before contract end — "Return today before 14:00, or message us to extend."
- Deposit released. When you've released the hold — "Your deposit of 3 000 MAD has been released."
And the plumbing behaves like a real channel, not a fire-and-forget script: delivery is verified, an undelivered message is retried, and read receipts show on the conversation.
What changes
Midnight enquiries become morning bookings instead of lost ones. No-shows drop by half (the booking confirmation does it). "Where's my deposit?" calls go to zero (the deposit-released message does it). And the counter staff stop being a call centre.
You're not running a chat service. You're putting your best salesperson on the channel your customers already live on — 24 hours a day.
