01
Customer fills the booking
Online, on the phone, at the counter. Tamobila opens the thread the moment the rental is created.
the customer voice
Your customer hears from you — on autopilot.
Pickup confirmation, car-ready ping, return reminder, deposit-released — sent over WhatsApp, SMS, or email. French and Arabic, in your branch's voice. The agent stays at the counter, the customer never wonders what comes next.
9:24
YK
Yassine K. · customer
online · Atlas Cars
Today
Triggered when contract is signed at the counter
✅ Contract signed. Safe travels! Return scheduled
Thursday 18:00.
09:02
Auto-reminder — 24h before scheduled return
Reminder: return of your Mercedes tomorrow at
18:00
— Casa-Centre branch.
Wed · 17:00
OK thanks, see you tomorrow
Wed · 17:04
Sent after deposit refund · rating ask
Deposit released. Thanks Yassine! Rate your experience:
⭐⭐⭐⭐⭐
Thu · 18:15
Auto-sent
4 messages
Replies
2 · auto-classified
Your time
0 min
The conversation the customer wants
One thread per rental. Zero phone calls from you.
Tamobila opens a WhatsApp thread with the customer on booking and keeps it warm until the deposit is released. Every message is triggered by a real event in the dashboard — never on a schedule guess. The customer sees one continuous thread, your team sees zero minutes of typing.
- WhatsApp first (96% open rate in Morocco), SMS fallback, email for the formal copy.
- French and Arabic, written by humans in your branch's voice — not auto-translated.
- Replies auto-classified: 'OK merci' closes the loop, 'where are you?' pings your agent.
- Every send is logged with the trigger that fired it. Audit-ready by default.
How it works in 60 seconds
Event in, message out.
02
Triggers fire as the rental moves
Contract signed, car ready, picked up, return-soon, late, deposit released — each event ships its own template, in the right language.
03
Replies route themselves
Yes/no replies close their own message. Questions ping your agent on WhatsApp with the rental context already attached.
What you actually save
Hours of WhatsApp, on the house.
≈ 9 h
per branch per week
Typing time you get back
Eight messages per rental × dozens of rentals a week — that's the typing your team is doing right now. Tamobila does it from the events that already happen.
+ 18%
five-star ratings
Customer experience uplift
A customer who knows what's next leaves a better review. Built-in rating ask after deposit release lands on your Google page.
0
missed handoffs
Nothing falls through
Car-ready ping never gets forgotten. Late-return reminder never gets skipped. The dashboard event = the message.
The trigger catalog
Six built-in triggers. Add your own anytime.
Each trigger is a real event in the rental lifecycle. The default template is bilingual and edit-on-the-fly. Want one we haven't built? Add it from the dashboard in a minute.
booking_confirmed
Fires when
Booking is created
Hi Yassine — booking confirmed for the Mercedes Class A. Pickup Tuesday 09:00 at Casa-Centre. Safe travels!
contract_signed
Fires when
Contract signed on the customer's phone
✅ Contract signed. Safe travels! Return scheduled Thursday 18:00.
car_ready
Fires when
Cleaning + inspection complete · car queued for pickup
Your Mercedes Class A is ready. See you tomorrow 09:00 at the Casa-Centre branch. Until then!
return_reminder
Fires when
24 h before the rental's return time
Reminder: return of your Mercedes tomorrow at 18:00 — Casa-Centre branch.
late_return
Fires when
Rental return overdue · escalates every 2 h
Hi Yassine, your return was scheduled for 18:00. Can you give us an arrival time?
deposit_released
Fires when
Deposit refund issued after return inspection
Deposit released ✅ Thanks Yassine! Rate your experience: ⭐⭐⭐⭐⭐
FAQ
Ping, plainly.
If yours isn't here, a human replies the same day at [email protected].
Which WhatsApp number does the customer see?
Your branch's own number, verified through the WhatsApp Business API. You keep the number, your customers keep talking to you — Tamobila just runs the thread behind the scenes.
What happens if a message bounces?
WhatsApp first, then SMS automatically. If both fail, email. If all three bounce, your agent gets a dashboard alert with the rental context.
Can I edit a template before it sends?
Yes. The agent can preview, edit, or pause any auto-message from the rental detail page. Edits are logged so you can A/B over time.
How much does WhatsApp cost?
Standard WhatsApp Business pricing applies (currently ~0.04 USD per session message in Morocco). Pro and Scale plans include a monthly allowance. We show the per-rental cost on every invoice — no surprise lines.
PROOF
Proof
Eight photos at pickup, eight at return. New scratches detected automatically. End the “it was already like that” argument forever.
Read more → TRACKTrack
GPS pin per vehicle, refreshed every few seconds. Geofence each rental, flag speed and unusual detours, catch mileage drift live.
Read more → HEALTHHealth
Battery, brakes, oil, tyres — read from the OBD plug. Surfaced to the owner before the yellow light becomes a 5 000 MAD repair.
Read more →
Free · No card · No time limit
See it run on your fleet before you pay a dirham.
Book a 20-minute call. We plug your branch into Tamobila with you. If it doesn't fit, walk away — no card, no charge.
- No credit card
- Cancel any time
- Your data stays yours